Conditions of use 2019-10-22T12:04:47+01:00

Terms And Conditions

These Terms and Conditions regulate the use of the services provided from this website, www.felizcaminar.com, belonging to FCLIGHT SLU (hereafter Feliz Caminar), with registered offices in Villena ( Alicante ) with C.I.F. (Tax ID) B-54828918

Access and/or use by any person of the contents or services offered on the website www.felizcaminar.com, makes them a user, and implies this User fully accepts all of the provisions included in the Terms and Conditions published at the time of access, these conditions may be modified at any time, so it is the user’s responsibility to check them whenever they access this website.

The User declares that they are of legal age and have sufficient legal capacity to be bound by these Terms and Conditions, as well as having read and understood, without any doubts, the contents of them and unconditionally accept that the access and use of this website and the contents included in it takes place under their sole and exclusive responsibility.

The User commits to using the website www.felizcaminar.com in accordance with the law, with the provisions of these Terms and Conditions, good customs and practices, generally accepted uses, and to abstain from using the website www.felizcaminar.com for illegal purposes or effects.

The User will be liable for the damages and harm of any nature that Feliz Caminar may suffer as a consequence of the non-compliance of any of these obligations that the User is subject to by these Terms and Conditions.

Feliz Caminar reserves the right to deny or withdraw access to the website www.felizcaminar.com and/or its services, at any time and without prior notice, to those Users who do not comply with these Terms and Conditions or the applicable legislation.

Conditions of access, use and registration on the website www.felizcaminar.com

The User may browse the contents of the website without needing to register until the time they want to formalise an order. At this time, the user should register, for free, as a customer, completing the form provided for this purpose, and receiving a user name and password for access, of a personal and non-transferable nature. This data will enable the User to formalise their purchase of the products requested.

The User must also register if they wish to receive information about the products and services of the website or take part in offers, discounts, competitions or any other promotional action that requires registration.

The User is overall accountable for storing and safekeeping their username and password, which should not be shared or communicated to third parties, under their exclusive responsibility. The User will be liable for the damages, harm and costs arising from the use of the services by any third party who uses their password and username for non-diligent use or loss of them by the User. For the purpose of preventing this situation, in the event your password and username are lost or stolen, you should contact us immediately.

Returns and guarantee

The items offered on our website are endorsed by Feliz Caminar, with the aim of offering maximum quality and the best guarantee on the products supplied to our customers.

The customer has a period of seven (7) working days to return the product in perfect condition. In this case, Feliz Caminar will return the cost of the products minus the delivery cost of the return, which will be borne by the customer. The amount paid by the customer for delivery costs will not be subject to reimbursement.

Feliz Caminar will only accept returns that meet the following requirements:

1. The product must be in the same condition it was delivered in and should have its original packaging and label maintained in perfect condition, and it should not have been opened or handled, so that it prevents it from being sold

2. The User should request collection from their home address by Feliz Caminar, paying the corresponding transport cost.

3. You should show the delivery note which will indicate the products returned and the reason for the return.

To start the returns process, it is essential you contact us by email info@felizcaminar.com and state your order number, date and customer name.

Post-sale guarantees and services will be governed by Royal Legislative Decree 1/2007, of 16th November, which approves the text of the General Law for the Defense of Consumers and Users. In accordance with this law, the seller is obliged to deliver the consumer and user products which comply with the contract, being liable for any non-conformity. The consumer and user has the right to the repair of the product, to its replacement, the reduction in price or canceling of the contract. The legal time period of the guarantee is two years in duration from the delivery of the product and two months from the time the user becomes aware of the non-conformity of the product to communicate this to the seller.

Liability and applicable legislation

www.felizcaminar.com cannot be considered liable for the breach of the contract celebrated in the event of a lack of stock or not having the product available, force majeure, full or partial disruption or strike, in particular, of postal and transport services and/or communication services, floods or fire, among others.

These Terms and Conditions are governed by Spanish law and are interpreted in the Spanish language.

In the event of a dispute, the user will communicate with Feliz Caminar in the first instance to obtain an amicable settlement.

These general conditions of sale will be interpreted in the Spanish language and will be carried out in accordance with Spanish law. Any disagreements that may arise regarding its validity, interpretation or execution will be presented to the courts of Villena, which have express and exclusive power.

The parties are subject to, by their choice, for the resolution of disputes and renouncing any other jurisdiction, to the courts of Villena.

Modification of the general conditions of sale

www.felizcaminar.com reserves the right to modify the Terms and Conditions without prior notice, being able to change, delete or add both contents and services that they provide through it as well as the form in which they are presented or located on their servers.

These changes must be accepted by the user each time they make a purchase through the website www.felizcaminar.com

Industrial and Intellectual Property

All of the contents shown, the brands and trade names, both visual in nature and as text, mentioned on this website belong exclusively to their respective and legitimate owners.

The informative texts and photographs of the products, as well as all of the informative and multimedia content included on www.felizcaminar.com, its social network profiles, and its blog contents, belong to Feliz Caminar.

Use of them is forbidden on any support without the explicit written authorisation of Feliz Caminar for each one of the text, photographic or multimedia contents.